Terms of service

These terms and conditions outline the rules and regulations for the use of diridu’s Website, located at www.diridu.de.
By accessing this website we assume you accept these terms and conditions. Do not continue to use diridu if you do not agree to take all of the terms and conditions stated on this page.

We employ the use of cookies. By accessing diridu, you agreed to use cookies in agreement with the diridu Privacy Policy.

About us
The Services are operated by diridu (“Seller”). We are registered in Germany with our registered office address at Germany, Am Sportplatz 2b, 89250 Senden, Telefon 015776517395, E-Mail info@diridumail.de.

These terms and conditions and any other policies referred to in these terms and conditions (including any policies or documents to which a link is provided from these terms and conditions) (together the “Terms”) apply to your use of and access to the www.diridu.de website for any products (such websites and applications are referred to “Website” herein) including all orders submitted by you for any products. By accessing the Website you agree to these Terms. If you do not agree to these Terms, you must cease using and accessing this Website immediately. The Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website.

Please note that these Terms do not affect your statutory rights as a consumer. For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau or the equivalent in your country (if any).

We may change, withdraw, or suspend access to the Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you.

The Website may include links to other websites or resources (“Linked Websites”). We may not have any control over the content of Linked Websites and you agree that, should you access a Linked Website using a link from the Website, we are not responsible for the availability of the Linked Websites, and is not liable in any way for the content of Linked Websites, including (without limitation) any goods or services available from such Linked Websites, other advertising or content on such Linked Websites or the use that such Linked Websites make of your personal information, as set out in our Privacy Policy.

PURCHASE OF PRODUCTS

1.1 ACCEPTANCE OF ORDERS

1.1.1 All information on the Website is an invitation to treat only and is not an offer or unilateral contract. You agree that your order is an offer to purchase the products listed in your order (“Products”) from us on the Terms. All orders submitted by you are subject to acceptance by us. We may choose not to accept your order in our discretion for any reason whatsoever without liability to you. Examples of when we may not accept your order are as follows:
(a) If products are shown on the Website but are not available or are incorrectly priced or otherwise incorrectly described;
(b) If we are unable to obtain authorisation of your payment;
(c) If you order multiple quantities of an individual Product where such Products are to be shipped to any one customer or delivery address;
(d) If shipping restrictions may apply to a Product ; or
(e) If the delivery address you give is the address of an entity or individual providing freight forwarding services.

1.1.2 After submitting an order to us, we will send you an order acknowledgement email with your order number and details of the Products you have ordered from us and details of any delivery services you have ordered.

1.1.3 In the event prolonged inactivity causes your connection to the Website to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection.

1.1.4 Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors.

1.1.5 While all the Products sold through the Website will always correspond with their description, variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view the Website may mean that the colours, fabrics and designs of the Products displayed on the Website and the Products delivered to you may differ in appearance in minor respects.

PRICES

2.1 All prices of Products on the Website are the price for the Products only. They include any VAT or other sales tax payable. They do not include the charge to you for shipping and handling.

2.2 We endeavour to ensure that all pricing information on the Website is correct. Occasionally, however, an error may occur and Products may be mispriced. If a Product’s correct price is lower than the price stated on the Website, subject to our right to refuse an order pursuant to Section 1.1.1(a), we will charge the lower amount and send you the Product. If a Product’s correct price is higher than the price stated on the Website, we will, at our discretion, contact you and ask you whether you wish to proceed with the order at the correct price or cancel your order and notify you of such cancellation. We will not be obliged to supply Products at an incorrect price.

2.3 We may vary the prices of Products listed on the Website at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a Dispatch Confirmation.

2.4 Please note that in some countries additional duties may be payable to your local tax authorities on receipt of your delivery. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

PAYMENT TERMS

3.1 The total cost of your order will be the purchase price for the Products (which you pay to us) plus any delivery and handling charges.

3.2 Please note that we accept payment in Euros only.

3.3 You confirm that the PayPal, credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate . You further confirm that the PayPal account, credit/debit card is valid and the inputted payment details are correct. All PayPal, credit/debit cardholders and payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider. If the issuer of your card or payment method refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

3.4 We are not responsible for any charges or other amounts which may be applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or other method of payment in accordance with your order.

3.5 If your credit/debit card or payment method is not denominated in the currency of your purchase indicated on the Website, the final price may be charged in the currency of your card or account. Such final price is calculated and charged by your card issuer or bank or payment method provider and therefore we shall not be responsible for any cost, expense, charge or other liability which may be incurred or suffered by you as a result of your card issuer or payment method provider charging you in a different currency other than the currency of your purchase as displayed on the Website.

INVOICING

4.1 Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing.

DELIVERY, TITLE AND RISK

5.1 We use a Delivery Service that provides delivery of our Products to you. Orders will be sent to the delivery address that you have given on your order form. Neither we nor the Delivery Service can be held responsible if that delivery address is incorrect or incomplete. Please note that there are restrictions on the locations to which the Delivery Service delivers Products purchased from the Website.

5.2 Provided your order has been accepted by us, we will endeavour to ship your order in accordance with the estimated delivery times set out at the Shipping Information page. There may be additional restrictions or exclusions in respect of specific addresses in countries to which we ship. These may change from time to time. We will notify you of such restrictions but this may not be possible until we have received your order. Orders received on a day which is not a working day will be processed on the next working day. Estimated delivery times will be calculated from the date on which the order is processed.
Your sole remedy for any failure by the Delivery Service to dispatch your order in time for delivery within the relevant estimated delivery times for your shipping destination and selected delivery method shall be your right to cancel the relevant order and receive a full refund of any monies paid to us in respect of that order.

5.3 Title in the Products will pass to you on the later of:
(a) the date on which we receive payment in full for such Products; and
(b) the date and time of collection of such Products by the Delivery Service on your behalf for delivery to the address you provided.

5.4 Once a Product has been collected by the Delivery Service on your behalf, all risk of damage to, or loss of, the Product shall pass to you.

5.5 As part of the ordering process, you will contract for a supply of goods by diridu and separately for handling and shipping by the Delivery Service. Upon placing an order you will receive various email confirmations and paper documents in relation to your order. In respect of each of these and any other similar email confirmation or paper documents, please note that references to shipping; express courier; shipping and handling and any other similar terms relate to the services performed by the Delivery Service.

5.6 In the event that a Product is subsequently imported into a country other than the country specified in the order, you shall be responsible for complying with all local import requirements, laws, regulations and rules and paying all import taxes and duties as may be applicable in respect thereof.

CANCELLATION AND RETURNS

7.1 Should you wish to cancel or return any Products, you may only do so in accordance with our Returns & Exchange policy. This Returns & Exchange Policy does not affect your statutory rights as a consumer (including, where applicable, your rights under applicable distance selling legislation or e-commerce regulations in the territory to which the Product is shipped (“Regulations”). For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau or the equivalent in your country (if any).

7.2 Where you return a Product under the Regulations we will issue you with a full refund but you will need to return the Product at your own cost (if you have already received the Product), unless otherwise specified in our Returns & Exchange policy. Where you have paid any duties or taxes directly to the relevant authorities on the importation of the Product you wish to return, diridu shall have no liability in relation to any claim for a refund of such duties or taxes from the authorities or whether or not such a refund is possible.

GENERAL

8.1. INTELLECTUAL PROPERTY

8.1.1 All content (including, but not limited to, logos, text, data compilations, graphics, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof) available on the Website (the “Content”), is either owned or licensed by diridu and is protected by applicable copyright laws and treaties around the world. All such rights are reserved.

8.2. DATA PROTECTION

Diridu fully respects the privacy of individuals who access and use the Website. For details on the manner in which we use cookies, the type of information we collect, how and for what purpose, we use your information and under what circumstances we disclose information please see our Privacy Policy, which are incorporated into and form part of these Terms.
If you have any questions regarding how your information is collected or used please contact us as at INFO@diridumail.de

8.3. ASSIGNMENT, SUBCONTRACTING ETC.

We reserve the right to transfer, assign, novate or sub-contract all or any of our rights and obligations under these Terms provided that your rights under these Terms are not affected. You may not assign, sub-contract or otherwise transfer any of your rights or obligations under these Terms without our consent in writing.

8.4. AMENDMENTS TO THESE TERMS

We reserve the right to make changes to these Terms at any time. You, and any contract of sale between us, will be subject to the version of these Terms in force at the time you order the Products in question from us.

8.5. EVENTS BEYOND OUR REASONABLE CONTROL

We shall not be held responsible for any delay or failure to perform or comply with our obligations under these Terms if the delay or failure arises from any cause, which is beyond our reasonable control.

8.6. SEVERANCE

Each provision of these Terms shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable form and not affect the enforceability of any of the other provisions of these Terms.

8.7 GOVERNING LAW AND JURISDICTION

These Terms and all transactions relating to the Website are governed by German law and you, and we, hereby submit to the non-exclusive jurisdiction of the German courts.